Privacy Policy

our website is secureOur goal at is to make your shopping experience safe, convenient and worry free.

At, all your personal information is protected in transit by a Secure Socket Layer (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) from being read by anyone over the Internet.

The following discloses our information gathering and dissemination practices for our website.

Information Tracking

We use your IP address to help diagnose problems with our server and to administer our web site. We also track browser types to help us understand our visitors' needs related to our web site design.

Our site's optional information request forms may require your name, company, e-mail address, as well as information to help us determine your needs related to our products and services. We use this information to send updates about our company and contact you if requested or necessary. You may opt-out of receiving future mailings; see the choice/opt-out section below.

Browser Cookies

Browser cookies are used by our site to maintain the research list and the store cart functions for returning visitors. If cookies are disabled, these functions will only work if a login is created and the visitor is logged in.

Security and Privacy

Our web site uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secure environment.

Client-side cookies may be used to verify the login status of customers using products or services linked directly with our website. Client-side cookies may also be used to track point of entry to point to track and measure the success of a particular marketing campaign. Usage of a cookie is in no way linked to any personally identifiable information while on our site. All set cookies are temporary; once the user closes their browser, the cookie simply terminates. If a user rejects the cookie, they may still use our site; however, the user may be limited to the access of some areas within our website.

We take care to reinforce the importance of our web site visitors' security and privacy among our employees. Data security is paramount. We're constantly re-evaluating and deploying new technologies to enhance our security.

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requesting information.

We are not responsible for the privacy practices or the content of any other websites to which we link.

Updating and Opt-Out

Visitors who request information on our website have the following options for updating their profiles and unsubscribing (opting-out) to avoid receiving future communications from us:

  • Use the contact profile maintenance page to change or opt-out of receiving information from our company. You will require the original email address and your password to maintain your profile. If this information is not available, instructions are available on the page to assist you.
  • Use our on-line Opt-Out form to remove your name from our marketing lists.
  • Send an e-mail to if you wish to opt-out.

Contacting Us

If you have any questions about this privacy statement or this web site, please use our comment form or contact us directly:

Michael & Young Fly Shop
10484 Whalley Blvd
Surrey, BC V3T 4H5

Phone: 604-588-2833
Toll Free: 1 800-663-6407
Fax: 604-582-9627

Reporting E-mail Solicitations and E-mail Abuse

If you feel you have received an e-mail from Michael & Young that is offensive or unsolicited, please forward the e-mail to We will make every effort to stop any future e-mails from Michael & Young to your e-mail account.

If you need assistance please call us. You will find fast courteous service from knowledgeable staff.

Call Us – 604-588-2833 Toll-free – 800-663-6407

Send us a message

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Your information is confidential and will not be shared.

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